Troubleshooting
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Quest 2: Now What
Secret Agent Briefing
Murphy is at it again. More problems! Create three flowcharts using a graphic organizer to show your steps for the following problems
Important Steps:
1. Create three flowcharts using a graphic organizer to show your steps for the following problems:
Problem 1 - Murphy pushes the power button on her computer and nothing happens. List all of the possibilities in flow chart form on how she would troubleshoot the problem.
Problem 2 - Murphy launches her Internet browser and sees a message that tells her, "The Page Cannot Be Found". In addition, you notice that you can't get to any of your network hard drives. List all of the possibilities in flow chart form and how she would troubleshoot the problem.
Problem 3 - Over the past few days Murphy has noticed that her computer is starting to run very slowly, web pages are either not loading or she is being taken to a website that she did not intend to go to. In addition, she has been seeing pop-up boxes telling you that her computer may be infected. List the possibilities of what is wrong in flow chart form, and describe the steps you would take to eliminate the problem.
