Meet Bella. She's having trouble. Her ball is lost and there was a photo of where it went, but the printer isn't working.
Troubleshooting
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Quest 4: Trouble
Secret Agent Briefing
Have you ever had a problem with your computer that prevents you from using it to access Internet resources, contacting your friends or doing your schoolwork??
Understanding some key troubleshooting skills will allow you get your computer up and running quickly, and without waiting for someone else to help you. For this Quest you will learn how to perform basic troubleshooting on your computer, research solutions to computer problems, and share your knowledge with others.
Important Steps:
Step 1 - Review Quests 1,2, & 3 in Troubleshooting.
Step 2 - Make a list of at least 10 problems that kids... on second thought... adults (many know less than you do) might need help with when something goes wrong or they do not understand when they are using technology (note: technology may include something other than a computer i.e. a cell phone) and itdoes not need to be something from the videos you watched in Quest 1 of Troubleshooting.
Step 3 - You will need to create a page in your portfolio, blog, web or Weebly page that is called Troubleshooting Tips. On this page put images, videos, etc... that represent the problems. [If using Weebly you can make each image link to a separate hidden page that provides step by step directions on how to fix something..] Make your page interesting - it does not need to JUST be a list, possibly a flow chart or a video. Remember to properly give credit to the person who took the picture if you use any.
Here are a few resources to get you started with your search:
eHow Read
CDP Read
Docstock
How Stuff Works Search
Ask Leo Search
DeGeeked Search
Butterscotch Search
To Complete this Quest
Add the above websites to your Delicious / Diigo account plus any others you found helpful.
Add a page in your portfolio, blog, web or Weebly page that demonstrates your knowledge about "Troubleshooting". Make it creative and unique and when you are done with your document, share it with your SSI Department Chief.
Check this Quest off on your Tracking Document